3000-Listers,

A week ago, in a thread related to credit unions and migration off the 3000,
I made a comment for which I would like to apologize.  In that posting, I
named a former client and referenced their management saying:

> ...senior management raised on one
> platform who insist on making a new system behave like their old system
and
> then bitch about the effects...

This off handed statement cast those persons in an unfair and crass light,
and seemingly gave them no credit for how they choose to pursue the goals of
member service and product value.  My thoughts on some aspect of their I.T.
structure are irrelavent and should not have given way to that part of my
posting.  And while my posting was in reply to one made by a former employee
of the credit union, any direct reference from me to the credit union, its
staff or management, or projects relating to them was inappropriate.
Further, as I do not speak with my employers' voices when posting on these
lists, any knowledge I have of the members or clients serviced by them has
no place in my postings except in generic terms such as "on a client's
system, I saw the error you are reporting and it was caused by X."

In rereading that thread from the archives and my postings in it, I see
myself using that firm's move away from the 3000 as a scapegoat to voice my
feelings about another institution moving away from the 3000.  With the
distance of a few days between me and those thoughts, however, it is
apparent that I need to spend more time considering what I say and about
whom, before making comments, especially when those comments can potentially
be read by such a large audience.  When so many emails on this list are made
with the speed of a mouse click, I sometimes let that care fall by the
wayside.

Russ Smith

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