I've just received some additional information from HP regarding the
problem that some (myself included) are having, where their HP3000 won't
communicate with their UPS.  In a previous post I stated that we had gotten
things to work by re-creating our NMCONFIG file from scratch, but during
the process making sure that we did NOT go into the UPS configuration
screen and do a "save data".    That worked, but it was a painful solution
at best.

After talking to the HP "Expert Center" again on Friday afternoon they have
decided that the problem really lies in the configuration of the UPS
itself, and not in the HP3000.  The problem is that the UPS's are supposed
to ship pre-configured to talk at 1200 bps, but in reality many shipped
pre-configured to 9600 bps.  Now here's where it gets "interesting".  It
seems that if you have NEVER gone into the UPS Config screen in NMMGR and
done a "save data", things still work fine even though the UPS Config
screen says 1200 bps by default.  Apparently if a "save data" was not done
it gets the info from SYSGEN, which defaults to 9600 bps.  Once you have
gone into the UPS Config screen in NMMGR and done a "save data", however,
the 3000 tries to communicate with the UPS at 1200 bps, and since the UPS
is configured to 9600 bps it doesn't work.

The good news here is that it makes available a very painless solution.
All you have to do is go into the UPS Config screen in NMMGR and change it
to 9600 instead of 1200, do a "save data", Validate, and then re-boot with
a "start norecovery".  I tried this on my 918 and it worked just fine.

Gary Dietz
Whitman College
[log in to unmask]

>>> Mark Bixby <[log in to unmask]> 12/20/96 09:04pm >>>
The UPS Install From Hell here has stalled at a point where my 969 running
5.5 is unable to talk to the HP UPS through the UPS port on the MFIO card.

Both my HP CE and VAR CE say this is happening to a large number of
machines.
UPSUTIL.MPEXL.TELESUP reports "down/broken", and UPS event system logging
reports read timeouts on the UPS port.

Is anybody else out there experiencing this problem, or perhaps more
importantly, are there any 969 owners out there successfully communicating
with
your UPS?
--
Mark Bixby                      E-mail: [log in to unmask]
Coast Community College Dist.   Web: http://www.cccd.edu/~markb/
District Information Services   1370 Adams Ave, Costa Mesa, CA, USA
92626-5429
Technical Support               +1 714 438-4647
"You can tune a file system, but you can't tune a fish." - tunefs(1M)