The first thing to always check with network printing problems is
connectivity; i.e. can you ping it successfully from the 3000 that is
spooling it. You mention a firewall. Does this mean the printer is on the
other side of a firewall? Regardless, tell us the results of a ping test.

> -----Original Message-----
> From: Newton, Ernie [mailto:[log in to unmask]]
> Sent: Tuesday, January 15, 2002 10:21 AM
> To: [log in to unmask]
> Subject: [HP3000-L] Network printing problem
>
>
> Greetings,
>
> We are having trouble printing to a network printer and are
> very confused
> as to what is causing the problem.
>
> Here's the console message...
>
> ************************************************
>
> Output Spooler, Ldev49, cannot communicate with network printer.
> Check Network Xport Config, NPCONFIG.PUB.SYS, xport and links
> started status, intermediate network, and printer status.
>
> Native Mode Spooler Message 9662
>
> ************************************************
>
> The network is up, users are logged on.  NPCONFIG hasn't changed since
> a few weeks ago, the printer status is good.
>
> How do we check "xport and links started status", and what is the
> "intermediate network"?
>
> It looks like the HP3000 isn't initiating communications to
> the printer,
> because it doesn't show up in the firewall log as ever touching the
> firewall.
>
> Any clues???
>
> Thanks,
>
> Ernie Newton
>
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