HP3000-L Archives

July 1997, Week 4

HP3000-L@RAVEN.UTC.EDU
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From:
Ken Sletten B894 C312 x62525 <[log in to unmask]>
Reply To:
Ken Sletten B894 C312 x62525 <[log in to unmask]>
Date:
Tue, 22 Jul 1997 17:47:00 P
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Alfredo after Nick after Joe:

>>  HP HAS TO TAKE A LEADERSHIP POSITION.

> I could not agree more: HP HAS TO TAKE A LEADERSHIP
> POSITION.

Seems like that is a missing link in HP's current "customer
focused" strategy.  There are some things that can't (or at
least shouldn't) wait until they bubble to the top of one or
another of the SIG enhancement lists.

...  And I can just hear some of the HP managers saying
"those darn users;  first they say they want us to listen to
them and now we're doing that and now they say that's not
enough.  There's no satisfying these people !!".

Mea culpa;  it's true:  HP 3000 users have high standards.
...  Nobody said being world-class was going to be easy..

;-)

Ken Sletten

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