HP3000-L Archives

October 1999, Week 3

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Dana Jensen <[log in to unmask]>
Reply To:
Dana Jensen <[log in to unmask]>
Date:
Thu, 21 Oct 1999 08:57:31 -0700
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We have a printer on our network that is connected to our HP3000 server using TCP-IP via a jet-direct card.  It was working perfectly until the other day when there was a message displayed on the printer and the user shut down the printer to try to get rid of the message (I don't know what the message was.  It was not a typical error message and the user did not write it down).  The message went away but the printer then stopped printing from our HP server.   I tried to stop the spooler, but it would not.  It showed a STATE of *STOP (in the process of stopping) and JOB STEP of CLOSING CONN (trying to close the socket connection).  An ABORTIO does nothing.  I also removed it from SYSGEN and from NPCONFIG and stopped and started the NP92JOB.  All this to no avail.  The jet direct card has been reset, but that has not helped, either.  Using the command SPOOLER  SHOW reveals a SPOOLID of #O342.  Is there any other way to flush the Spooler or get it to stop?  We ran a printer configuration on the printer and it checks out ok.  It still prints fine from anywhere else on the network, just not from our HP server.  Again, any ideas would be greatly appreciated.

--Dana

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