Sent to me directly but intended for the list as well:

[log in to unmask] wrote:

> I have been trying to send this to you for the last week on HP3000-L
> and have been unsuccessful.  So I'm going to try to send it directly
> to you.  Attached is a copy of the error I'm getting.  I'm not sure
> where the problem is.
>
>      Jon Broz
>      HP Clevland
> -----------------------------------------------------------------
> This is primarily for Jeff Kell(since he asked for it) but it may be
> of interest to others.
>
> DTCMGR 14.4(D2355B) replaces both D2355A and 32048E(OpenView for
> Windows) products(i.e. D2355B includes 32048E).  Because of the change
> of product number and the inclusion of 32048E, a question arose
> regarding those on s/w support contracts receiving the new DTCMGR
> automatically.  I apologize for the delay in responding to this issue
> but we had to wait for the product division to finalize the support
> documents.
>
> The bottom line is that anyone with a s/w support contract for DTCMGR
> should receive the 14.4 update automatically.  This is what we
> originally thought the answer would be...but we didn't want to
> ass-u-me it.
>
> One further note...support will only cover 14.3 and 14.4.  If anyone
> has problems with prior versions, they will be asked to update before
> any escalation process takes place.
>
> Jon Broz
> HP Cleveland

And Jon's reported error:

>      ----- Transcript of session follows -----
>      <<< 550 <[log in to unmask]>... User unknown 550
>      <[log in to unmask]>... User unknown

Let me take this opportunity to add a bit of bandwidth as administrivia
in the form of a reminder.  "utcvm.utc.edu" has been disassembled and
is waiting on the loading dock.  It was still "alive" until two weeks
ago, but it's completely dead now.

Listserv and all list-related [log in to unmask] were moved to
[log in to unmask]  Most user [log in to unmask] were moved
to [log in to unmask] and we changed our DNS entries to send
utcvm mail to cecasun.  This works well for user mail, but not for the
list-related mail.  I will try and add some aliases on cecasun to catch
these mailings sent to the old utcvm addresses.

The "preferred" method would be to use our site-wide alias facility
which auto-forwards mail to the correct servers.  For example you can
send mail to "[log in to unmask]" or "[log in to unmask]" and it will be
forwarded to the correct host.

For subscription requests and such, you can send them to *any* Lsoft
Listserver (not majordomo, listproc, etc., but the real *Listserv*)
and they will forward your requests to the current home.  Listserv's
that register with LSoft know about each other and forward requests
appropriately.

Jeff Kell <[log in to unmask]>