HP3000-L Archives

March 1996, Week 3

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: Who does HP service work?
From:
Roger Klump <[log in to unmask]>
Reply To:
Roger Klump <[log in to unmask]>
Date:
Thu, 14 Mar 1996 02:18:05 GMT
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Wade Wagner <[log in to unmask]> wrote:
 
> I called HP and was told that they do
>contract with third parties but if I wanted only HP service he would
>indicate that on our contract.
 
>Is this news to anyone?
>HP  told me that they have been using third party repair for over a
>year .  I have never heard of this.
 
This is very common especially in outlying areas.  In general HP
contracts out support on its PCs and printers, but not on the 3000's
or 9000's.
 
 
Roger Klump
Orion Group Software Engineers
home: [log in to unmask]
office: [log in to unmask]

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