HP3000-L Archives

November 1999, Week 1

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
"Wong, Wilson" <[log in to unmask]>
Reply To:
Wong, Wilson
Date:
Wed, 3 Nov 1999 08:42:46 -0800
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Hi,

We have a processor located remotely at one of our colleges who we send
installation tapes to with our home grown software that can no longer
restore files.  Every file that already exists on the system comes back with
a "File Not Restored:  Disc File In Use, Cannot Purge" error.  If the file
does not exist, the file will restore.  Nothing is running and no one is
logged on except for the operator when they try and do the restore.  I have
an open call with the Response Center with no solution yet.  They already
had me run a job that turned all the store bits off which would have been
the obvious answer but it wasn't.  They have escalated this to another team
but have not found the problem yet either.  Purging each file that we want
to restore manually is a workaround but not too realistic.  Help!!!  We need
to restore some files soon :).

Thanks in advance for everyone's help.

Wilson

Wilson Wong
HP3000 Systems Administrator
Center for Information Services
supporting Washington State's Community and Technical Colleges
3101 Northup Way, Suite 100
Bellevue, WA  98004
(425) 803-9764
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