Joe-

I think you need to call HP Contracts- (800) 386-1115.

Gary

-----Original Message-----
From: [log in to unmask]
[mailto:[log in to unmask]]On Behalf Of [log in to unmask]
Sent: Tuesday, August 23, 2005 7:52 AM
To: [log in to unmask]
Subject: I need to order 7.5 OS tapes for an HP3000


What 800 number do I call... Below was already done....


So today we have found a new country call center while dialing HP dial a
joke (800-633-3600)
Costa Rica, I spoke to AMY to order a set of 7.5 tapes for my HP3000. I give
her my support contract number and she tells me that she will be transfering
me to the correct 800 number. (800-752-0900)...
Now I am speaking to BHUSAN from India. He explains to me that he has to
send me to the proper Queue. While I am waiting for a new person I am
listening to lovely music. The call started at 10:12AM EST and is now
10:30AM EST. I have already heard I am in the Queue and now have been placed
with a person from Colorado named Pete who is asking me what I want to order
and now he wants to create a caseID.

While I am waiting for Pete to setup a case ID 3211940235. It is now 10:45
and Pete has assured me he will call me when he figures out where he needs
to call to find out where I need to go to get my 7.5 OS tapes.....

Now I may be STUPID, but can there be a separate number for HP to order OS
tapes for the HP3000.

Please let me know.

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