In article <[log in to unmask]>,
[log in to unmask] says...
>
>Is there a way to determine what the user license level is on an
>HP3000?  Specifically a Series 918 running MPE/iX 5.5 PP 1.  I see
>there are "predefined" variables HPUSERCOUNT and HPUSERLIMIT.  Do
>these have any meaning in terms of user license level?
>
>The reason I'm asking is that I installed our new 918 and then a week
>later I received a package supposedly containing "A3417A Field Upgrade
>HP3000 918" with option "A3172A\UCY Upgrade 32 User License to 40 User
>License".  I say supposedly because the only items in the box were
>the packing slip, some self stick labels that say "User License: 40",
>and a blank DAT tape (I mean blank, as in still sealed in the shrink
>wrap from HP).
>
>I have my Channel Partner working on this, but they seem to be on
>the slow side (like I've been waiting for the SharePlex/NetBase to
>ship for a month now and it was supposed to come pre-installed), so
>any help you can provide is greatly appreciated.
>
>Jim Phillips                            Manager of Information Systems
>E-Mail: [log in to unmask]      Therm-O-Link, Inc.
>Phone: (330) 527-2124                   P. O. Box 285
>  Fax: (330) 527-2123                   Garrettsville, Ohio  44231


Jim:

Your Channel Partner should know that an HP CE must be scheduled to come
in and actually perform the "upgrade" to the user license.  This is a 10
minute job during which the CE updates the system firmware to the new
license.

It seems strange that the channel partner didn't ship the new machine
with the correct license to begin with, but maybe I misunderstood your
post...

John Painter
Computer Solutions, Inc.
http://home.navisoft.com/csi6000