I would not set jam recovery to false.... It's a great feature when
something does go wrong.

These are my global settings for all HP3000 printers.

 global                                  # setup file
       (message_interval = 60          # Repeat msgs every >= 60 secs.
        banner_tray = 1                   # Upper tray has colored banner
                                                  #   paper.
        data_intray = 4                    # Lower tray has regular white
                                                 #   paper.
        banner_trailer = FALSE        # Only need a header page.
        pjl_supported = TRUE          # all printers PJL device.
        jam_recovery = TRUE)        # Reprints jammed pages by itself.

HTH

On Wed, Jan 14, 2009 at 9:10 AM, Brent Moore <[log in to unmask]> wrote:
> I have a 3000 a500 box running c:75:02 with mulitiple 8100 and 4300 series
> printers. With two of the 8100 printer we have just started to have a problem.
> Each morning we print a big report 2000 pages and 700 to 800 cheques, in the
> past couple of weeks if the printer runs out of paper and someone does not
> notice it right away then when they load the paper the printer re-prints some
> forms. The catch is this re-print happens after the print job completes (that's
> what they tell me)
>
> I think it may be something to do with the IDLE TIMEOUT in the protocol of
> the network card. The printers that are a problem are set to 90 and 130
> seconds while the 4300 series that is not having this problem is set 270
> seconds.
>
> I will up the idle timeout but the question I have is should the network cards
> be running Full or Half duplex and auto negotation on or off.
>
> Also could the 3000 be thinking this was a jam and re-printing, should I have
> jam_recovery in the NPCONFIG as false, meaning currently it is true.
>
> Thanks for your help
>
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