Thanks to John Pickering for reminding me that the key for the factory reset is "D", not "G".  Gosh I miss my brain...

John

-----Original Message-----
From: John Clogg 
Sent: Friday, November 28, 2003 11:51 AM
To: [log in to unmask]
Subject: RE: Re: Console locked up


John Burke writes:

>I have seen two instances where terminals operating as
>consoles would just randomly hang and nothing short of a power cycle would
>un-hang them.

I have even seen instances where only the undocumented, super-secret, factory reset would unhang the terminal.  Assuming the terminal is a 700-series terminal, this is accomplished (if I remember correctly) by powering down the terminal, then holding down the "G" key while you power it up.

You didn't hear it from me...

John
-----Original Message-----
From: John Burke [mailto:[log in to unmask]]
Sent: Friday, November 28, 2003 11:45 AM
To: [log in to unmask]
Subject: Re: Console locked up


> >>Our console/operator.sys session is locked up.  The device is
> >>unavailable
> >>and we can't abort it.  Nothing works on the keyboard.  We
> >>can switch the
> >>console to another device and have the console
> capabilities.  Is there
> >>anything we can do to free this session or abort it?
>
> Often just a <ctl>-Q will do it, or just hitting return.
>

Tony, Craig and Jeff give some other good advice, to which I would add the
obligatory make sure all the cables are seated tightly. In fact, not knowing
any more details, I would probably try all their suggestions first before
power-cycling the terminal since they deal with more common causes. However,
if all else fails, I have seen two instances where terminals operating as
consoles would just randomly hang and nothing short of a power cycle would
un-hang them.

John

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