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August 2000, Week 3

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Subject:
From:
"Pickering, John (NORBORD)" <[log in to unmask]>
Reply To:
Pickering, John (NORBORD)
Date:
Wed, 16 Aug 2000 14:07:22 -0400
Content-Type:
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So, what does it cost to change an existing "PowerHouse tier-based license"
for a 929KS020 to a new "FOS-based license" for the same machine with the
same number of users?? Hopefully no more than the $750 admin charge?

Wishing I could get $750 for paperwork,
JWP

> -----Original Message-----
> From: Conrad Whittall [SMTP:[log in to unmask]]
> Sent: Wednesday, August 16, 2000 1:59 PM
> To:   [log in to unmask]
> Subject:      Re: Conflicting reports.
>
> On Wed, 16 Aug 2000 13:42:53 -0400, Chris Bartram <[log in to unmask]> wrote:
>
> >On a VERY similar note;
> >
> >I was looking at upgrading a 929KS020 to a 969/220 which I was told are
> >in the same tier (330?) according to HP... Yet I get a quote for
> upgrading
> >COGNOS of over $30k...?!?
> >
> >(At least one other Vendor up north also is quoting several thou$ to
> upgrade
> >their utility package on the same plan...?)
> >
> >  -Chris Bartram
>
> The 929KS and 969KS machines are indeed both in the 330 tier. Although I
> don't know the details of this particular situation my guess is that the
> upgrade fee quoted was for upgrading an existing PowerHouse tier-based
> license (i.e. one based on the relative performance of the machines),
> rather
> than a FOS-based license.
>
> If a supported customer already has a FOS-based license on a 330 machine,
> say for 100 users, and upgrades to another tier 330 machine with the same
> number of licensed FOS users, then there is no upgrade fee for the
> PowerHouse software -- simply an admin fee of about $750 to cover the
> issue
> of new software enable keys and updating of customer records.
>
> Supported customers who currently have a "performance" tier-based license
> can trade-in this license against the purchase of a new FOS-based
> PowerHouse
> license. The usual time to do this is when it comes time to upgrade or
> replace an existing machine. Of course, they also have the option of
> staying
> with the performance tier-based license if they wish and simply upgrading
> it
> for the upgraded or new machine.
>
> Contact Bob Berry, on 1-800-4-COGNOS ext.2270, for further details or to
> discuss the particular situation you find yourself in.
>
> Best regards,
> Conrad
>
> Conrad Whittall
> Marketing Manager, Application Development Tools, Cognos Incorporated

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