Actually, yes, I have posted a message to HP's ESC webmaster, yes, I
received a reply, and, yes, follow-up to fix an early problem on that
site was done.  HP has shown that it *can* care!  Keep trying!

Lee Gunter          [log in to unmask]
HMO Oregon


______________________________ Reply Separator _________________________________
Subject: Re: [HP3000-L] HPSL: problems & suggested solutions
Author:  "R. Van Valkenburgh" <[log in to unmask]> at ~INTERNET
Date:    1/15/97 3:24 AM


It sounds to me like you have confused HP for someone who even cares.
Did you ever post something to their webmaster?  Did you ever get a
reply?  Case closed.

Stan Sieler <[log in to unmask]> wrote:

>Hi all,
>
>I've been encountering problems using the web-based HP Support Line,
>and was wondering if anyone else has, and if anyone is interested in
>helping to push for some solutions that would cost HP little (and would,
>in fact, save them money).
>
<snipped the rest ... >