I have daily problems with having to reset a HP LaserJet 5N Printer before
it will print successfully. Once I reset the printer it works fine for the
rest of that day Then the next day, I have the same problem.
This is really more of an annoyance right now, but will become a problem
once we start using multiple printers in multiple locations via this
mechanism
Why is this occurring? If you can help shed some light on this, I d love
the understand what s happening and how to correct it!!!
Thanks!
Matt Henson
Systems/Operations Manager
Northwest Medical Information Services, LLC
Bellingham, WA USA
Device/Version Info
Printer: HP LaserJet 5N with internal JetDirect card
Host: HP 3000 979/200 using MPE/iX 5.5 PowerPatch 3
Using HP s MPE-based Lan-Printing Services
LAN: Ethernet Network
Config Info
SYSCON Contents for 204
io> ldev 204
LDEV: 204 DEVNAME: OUTDEV: 0 MODE:
OS
ID: HPTCPJD RSIZE: 66 DEVTYPE: PP
PATH: NONE MPETYPE: 32 MPESUBTYPE: 0
CLASS: NETLP
NPCONFIG Contents for 204
# Global Defaults for Laser Printers
global (setup_file = PCLLP.HPENV.SYS # PCL setup file.
message_interval = 60 # Repeat msgs every >= 60 secs.
banner_tray = 1 # Upper tray has colored banner
# paper.
data_tray = 4 # Lower tray has regular white
# paper.
banner_trailer = FALSE # Only need a header page.
pjl_supported = TRUE # LJ4Si is a full PJL device.
jam_recovery = TRUE) # Reprints jammed pages by
itself.
204 (network_address = 192.168.1.251) # LLC_5N_01
Problem Indicated on Console:
13:59/212/Output spooler, LDEV #204: The PJL information returned from
the printer contains a syntax error. The first 52 (max) bytes are shown:
@PJL USTATUS JOB
START
NAME="HP3000 FILE=O2307 COP
Native Mode Spooler message 9621
13:59/212/Output spooler, LDEV #204: The PJL information returned from
the printer contains a syntax error. The first 52 (max) bytes are shown:
@PJL USTATUS PAGE
1
ID=
Native Mode Spooler message 9621
The HEADER Page will Print, then give the following message:
13:59/212/Output spooler, LDEV #204: The PJL information returned from
the printer contains a syntax error. The first 52 (max) bytes are shown:
@PJL USTATUS JOB
END
NAME="HP3000 FILE=O2307 COPY=
Native Mode Spooler message 9621
%14:01/212/Output spooler, LDEV #204: The IPCRECV intrinsic reported
error 64 while waiting for a generic event completion. The error text is:
REMOTE ABORTED THE CONNECTION. (SOCKERR 64)
Native Mode Spooler message 9646
14:01/212/Output spooler, LDEV #204: The device has reported a power
failure
or other interruption while outputting SPOOLID #O2307. The spooler will
attempt
recovery.
Native Mode Spooler message 9022
The Problem, seems to reset itself in the SPOOLER and Starts all over Again
To Correct the Problem, I do the following:
MANAGER.SYS@HPPROD,NWCMD: stopspool 204
MANAGER.SYS@HPPROD,NWCMD: abortio 204
12:27/170/Output spooler, LDEV #204: SNMP error SNMP_ResponseTimeout
reported
while retrieving printer status.
Native Mode Spooler message 9656
12:27/170/Output spooler, LDEV #204: The file system reported a device
error
during header processing.
Native Mode Spooler message 9539
12:27/170/Output spooler, LDEV #204: FDEVICECONTROL error.
Native Mode Spooler message 9547
12:27/170/Output spooler, LDEV #204: Error while waiting for printer
to process all data during end-of-job.
Native Mode Spooler message 9638
12:27/170/Output spooler, LDEV #204: I/O aborted by user command.
Native Mode Spooler message 9593
12:27/170/Output spooler, LDEV #204: The spooler could not complete
output of file O1274.OUT.HPSPOOL.
Native Mode Spooler message 9511
12:27/170/Output spooler, LDEV #204: Stopped.
TURN PRINTER OFF
WAIT 30 SECONDS
TURN PRINTER ON
MANAGER.SYS@HPPROD,NWCMD: startspool 204
MANAGER.SYS@HPPROD,NWCMD: 12:28/212/Output spooler, LDEV #204: Started.
12:28/#J134/496/12:28/******************************************************
****
12:28/#J134/496/12:28/* #O1276/1 has not gone active on LDEV 204. (SPMWARN
*
12:28/#J134/496/12:28/* 2845)
*
12:28/#J134/496/12:28/******************************************************
****
12:28/212/Output spooler, LDEV #204: Operator intervention required.
Printer reports the following device status:
[INIT_STATE IO_ACTIVE OFFLINE]
Native Mode Spooler message 9658
Printer Starts Working Just Fine after that.
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