We have received only one letter. The address on the envelope referred
to one of our four systems under contract to receive LaserROM CDs so I
would infer we should eventually receive four letters. Ironically, the
machine referred to in our one letter is the smallest machine with the
least software. Go figure.

I'm still seriously annoyed that we apparently will only be able to
print directly to PostScript printers. We probably have 50 LaserJets,
but not a single one is PostScript. Haven't needed it so why pay the
extra freight? HP also has never really promoted PostScript printing.

There have been many times when I've found it essential to print several
pages of documentation from the LaserROM CD. Is HP saying I now have to
buy a PostScript printer to use this new and improved Instant
Information product? #^$@&#$

-----Original Message-----
From: John Clogg [mailto:[log in to unmask]]
Sent: Tuesday, May 19, 1998 2:34 PM
To: [log in to unmask]
Subject: Re: Instant Information FAQ


My letter arrived yesterday.

>>> Lee Gunter <[log in to unmask]> 05/19/98 11:04am >>>
This is all well and good, but why are the support contract holders with
LaserROM subscriptions not receiving this information directly?  I've
contacted my contract admin in Roseville about it, but I'm still waiting
for an answer.  Some listers have noted receiving "a letter", but I've
seen
nothing in the mail since receiving my last LaserROM CD.

Lee Gunter
Regence Blue Cross Blue Shield of Oregon / Regence HMO Oregon

mailto:[log in to unmask]
voice...503-375-4498     fax.....503-375-4401
==========================================================
The opinions expressed, here, are mine and mine alone, and do not
necessarily reflect those of my employer.




From: [log in to unmask] on 05/14/98 05:04 PM

Please respond to [log in to unmask]


To:   [log in to unmask]
cc:    (bcc: Lee Gunter/BCBSO/TBG)
Subject:  Instant Information FAQ




Hi all,
Thanks to Mariann Tymn in CSY we have the beginning of an FAQ for
Instant
Information, the replacement for LaserROM.
Please see http://jazz.external.hp.com/papers/instinfo.faq
regards,
Jeff Vance, CSY
p.s.  you can keep posting questions and we will try to keep the FAQ
current.