HP3000-L Archives

November 2000, Week 3

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Patrick Santucci <[log in to unmask]>
Reply To:
Patrick Santucci <[log in to unmask]>
Date:
Wed, 15 Nov 2000 12:35:20 -0500
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Darryl,

We had this happen several times on our 980. Check to see if one of the disk
drives on your system volume set has a fault light. Unless you're using some
kind of RAID array, a down drive can cause sessions to hang just at the
point where the system is allocating temporary file space for the session.
Depending on the physical configuration of the system volume set (internal
vs. external drives), it may be possible to power-cycle the stuck drive and
clear the fault (though I don't ordinarily recommend this!), freeing the
hung sessions/jobs.

You can usually confirm which drive is stuck -- assuming you have one
working session somewhere -- by doing a DSTAT ALL. The output from the
command will hang just before displaying the bad drive. And of course, that
session is now toast, too (don't say you weren't warned!).

HTH,
Patrick
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Patrick Santucci
HP e3000 Systems Administrator
Cornerstone Consolidated Services Group, Inc.

> -----Original Message-----
> From: Coombs, Darryl [SMTP:[log in to unmask]]
> Sent: Wednesday, November 15, 2000 11:45 am
> To:   [log in to unmask]
> Subject:      [HP3000-L] HELP!  System locked
>
> Hi all, I have a problem with a 947LX and am hoping that someone here can
> shed some light.  Users can enter "hello user.account" and their passwords
> and will receive a few lines of the welcome message, but then the session
> seems to hang, nothing else will happen.  This is happening to PCs running
> Minisoft, terminals on a DTC and the console, the system is responding to
> pings so it probably isn't a network problem. If anyone can shed some
> light
> on this it would be greatly appreciated!
>
> Thanks,
> Darryl
>
> Darryl Coombs, MCSE
> IT Support Administrator
> Air Atlantic
> PO Box 13190 Station "A"
> St. John's, Newfoundland, Canada   A1B 4A4
> phone:  (709) 570-0682
> fax:    (709) 570-0870
> mailto:[log in to unmask]

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