Tracy writes:

> Erik from HP states with an anonymous Subject line (although we can
>  easily guess what it was about:)
>
>  > -----Original Message-----
>  > From: HP-3000 Systems Discussion
>  > [mailto:[log in to unmask]] On Behalf Of Vistica, Erik J
>  > Sent: Monday, August 29, 2005 2:22 PM
>  > To: [log in to unmask]
>  > Subject: [HP3000-L]
>  >
>  > FYI: Someone on my team helped this person out and got them
>  > the info they needed.
>
>  Sure was funny while it lasted however.

At the risk of becoming a complete curmudgeon, let me say that it was
embarassing and should never have happened. It greatly lessens a faith in the
technical capability of HP in the eyes of the customers and no competent corporate
management should have ever let it happen. Every organization is filled with
internal confusions and misinformation, but those confusions should remain
internal.

On the other hand though, it and other incidents of the same ilk lately are a
telling window into the current state of HP.

Wirt Atmar

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