Donna Garverick ponders thusly:

>> My private opinion is that HP support directly large companies  with
HP3K
>> but do not want to make more for the others.
>> Like you in the mail-list I think that it is a good system but I am
>> disapointed by this policy !.
>
>i'm wondering what the collective opinion is on this statement.
>this is an issue i'd like to bring to hp's attention at hpworld *if*
>it's warranted.  hp is (imo) very positioning themselves to market
>the 3000 to high volume users (e.g, southwest airlines) - and that's
>good.  but i'm afraid it may come at a price - that being diminished
>service to 'smaller' companies.  what do you think?      - d

I agree with the statement.  It is not "my private opinion", but 
something I was told directly by our local HP sales rep over a year 
ago when we wanted to purchase two 918 systems.  I was shunted off 
to a Channel Partner who also was not eager to sell me anything. 
The "price" has already been paid, just ask the HP3K shops when 
was the last time any sales person from HP stepped foot inside 
the door.  For me, I last saw an HP sales rep at our site back in 
the early 90's (like 1991).  It is very, very tough to do planning 
without assistance from your hardware vendor of choice.


Jim Phillips                            Manager of Information Systems
E-Mail: [log in to unmask]      Therm-O-Link, Inc.
Phone: (330) 527-2124                   P. O. Box 285
  Fax: (330) 527-2123                   Garrettsville, Ohio  44231