Rick Clark wrote:
> >I've been encountering problems using the web-based HP Support Line,
> >and was wondering if anyone else has, and if anyone is interested in
> >helping to push for some solutions that would cost HP little (and
> >would, in fact, save them money).

> I agree!!! I too encountered numerous problems with their site today,
> and finally gave up.
> I would also like to see them tone down on the graphic headers and
> footers they have. I don't care about cool graphics. I want answers
> and I want them fast!

I agree, but with one reservation -- just how "official" is this site?
I recall registering to get on the "beta" for this service, but was
turned down since it was initially 9000-only.  This agrees with the
experiences I initially had when someone mentioned the URL here on
HP3000-L.  Gradually, MPE things have appeared.  But I still do not
recall an "official announcement".  Is this indeed a live, production
service or just a latent beta?  (the "pull" release? :-) )

Jeff Kell <[log in to unmask]>