Ladies and Gentlemen:

RE: TurboStore problem - I just want to confirm that what I told my boss is
correct.  Can you please tell me whether I'm right or wrong?

Many thanks,
denise


> FYI -
>
> I checked our fullbkup store options.  We are using "ONLINE", but without
> an option of "START" or "END".  According to the Manual:
>
> If no parameters are specified for ONLINE, the sync point automatically
> occurs at the beginning of the backup, and an online backup is performed
> where all files must be closed for write access at that time."
>
> The initiation of a 7x24 true-online backup with a logically consistent
> sync point is controlled by the START or END parameter with the ONLINE
> option.  Backups created with the START parameter have the sync point at
> the beginning of the backup.  Backups created with the END parameter have
> the sync point at the end of the backup.
>
> If I'm reading this correctly, we're fine, as the files are closed prior
> to backup.  Your opinion would be appreciated...
>
>
> -----Original Message-----
> From: Goetz Neumann [SMTP:[log in to unmask]]
> Sent: Tuesday, October 09, 2001 8:53 AM
> To:   [log in to unmask]
> Subject:      [HP3000-L] Important notice for HP TurboStore customers
>
> I posted this through our newsserver over 24 hours ago, but
> it has not reached the archives @raven nor groups.google.com.
>
> Sorry, when HP's newsserver will eventually catchup and you
> may get a duplicate message.
>
> Goetz.
>
> ----------------------------------------------------------------------
>
>
>  Important notice for HP TurboStore customers
>
>
>  Dear HP TurboStore customer,
>
>
>  HP has recently learned about a problem in our
>  TurboStore product, which can affect your ability
>  to successfully recover certain files from a backup.
>
>  This problem has been fixed with a new patch MPELXR9,
>  which is available in the following versions:
>
>  MPELXR9-A for MPE/iX 6.5
>  MPELXR9-B for MPE/iX 7.0
>
>  Systems on MPE/iX 6.0 are not affected by this problem.
>
>  This patch has been intensively and successfully tested
>  inhouse and at several beta sites, and is now available
>  as general release patch from your Response Center and
>  the ITRC.
>
>  Technical details about the circumstances of this problem
>  are appended to this message. To avoid this problem, HP
>  recommends you to install this patch at your earliest
>  convenient time.
>
>  If you have any archive or off-site critical backups which
>  were created using online=start you should consider
>  re-creating them once the patch is installed.
>
>  Please contact your HP Response Center, if you have
>  any additional questions.
>
>
>  *********************************************************************
>  TurboStore ONLINE=START silently fails to backup files on 6.5 and 7.0
>
>  TurboStore silently fails to backup data for certain files
>  under the following combined circumstances:
>
>  - STORE with ;ONLINE=START option only
>  - Files which are not attached to Transaction Manager
>    (TurboImage databases,  KSAMXL, KSAM64 and user XM attached
>     files not affected; Allbase/SQL DBE's are not attached
>     to transaction manager and may therefore be affected)
>  - Files that are NOT large files (Files whose maximum possible
>    size is less than 4Gb)
>  - Files must be open during the sync point
>  - Files must be closed (by all processes) between the
>    end of sync point and the point where they are written
>    onto the media
>
>  If these conditions match, then TurboStore will only write the
>  file label onto the backup media, but no data contents are stored.
>
>  No error message is generated in the STORE listing.
>  *********************************************************************
>
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