Here's a dialog that might come up at times when helping an end users!

"Abbott & Costello"

Costello: Hey, Abbott............!!!!!!

Abbott: Yes, Lou?
Costello: I just got my first computer.
Abbott: That's great Lou. What did you get?
Costello: A Pentium II-266, with 40 Megs of RAM, a 2.1 Gig
hard drive, and a 24X CD-ROM.
Abbott: That's terrific, Lou
Costello: But I don't know what any of it means!!
Abbott: You will in time.
Costello: That's exactly why I am here to see you.
Abbott: Oh?
Costello: I heard that you are a real computer expert.
Abbott: Well, I don't know-
Costello: Yes-sir-ee. You know your stuff. And you're
going to train me.
Abbott: Really?
Costello: Uh huh. And I am here for my first lesson.
Abbott: O.K. Lou. What do want to know?
Costello: I am having no problem turning it on, but I heard
that you should be very careful how you turn it off.
Abbott: That's true.
Costello: So, here I am working on my new computer and I
want to turn it off. What do I do?
Abbott: Well, first you press the Start button, and then-
Costello: No, I told you, I want to turn it off.
Abbott: I know, you press the Start button-
Costello: Wait a second. I want to turn it off. Off. I know
how to start it. So tell me what to do.
Abbott: I did.
Costello: When?
Abbott: When I told you to press the Start button.
Costello: Why should I press the Start button?
Abbott: To shut off the computer.
Costello: I press Start to stop.
Abbott: Well Start doesn't actually stop the computer.
Costello: I knew it! So what do I press.
Abbott: Start
Costello: Start what?
Abbott: Start button.
Costello: Start button to do what?
Abbott: Shut down.
Costello: You don't have to get rude!
Abbott: No, no, no! That's not what I meant.
Costello: Then say what you mean.
Abbott: To shut down the computer, press-
Costello: Don't say, "Start!"
Abbott: Then what do you want me to say?
Costello: Look, if I want to turn off the computer, I am
willing to press the Stop button, the End button and
Cease and Desist button, but no one in their right
mind presses the Start to Stop.
Abbott: But that's what you do.
Costello: And you probably Go at Stop signs, and Stop at
green lights.
Abbott: Don't be ridiculous.
Costello: I'm being ridiculous? Well, I think it's about
time we started this conversation.
Abbott: What are you talking about?
Costello: I am starting this conversation right now
Good-bye.

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