Does anyone know if this patch has been marked "BAD"? I installed this
patch on 9/16 and everything appears to have run okay until 9/24/00 when
I installed TIXLX74B on our 6.0pp2 system. Now I have literally
THOUSANDS of copies of one or two reports generating during the night,
taking down the spooler. Another part of our equation is that we use
NBSpool and VISTA Plus from Quest Software and the reports in question
here have multiple copies with banners (with different user's names on
each report). Of course with each newly generated report in the spooler,
we get a new banner added....I've seen up to 12 banners attached to the
fronts of some of these reports! I've thrown probably 6 full boxes of
14-7/8x11 paper out in the last 4 days! I've been working with Quest,
but so far their software seems to be okay. Has anyone else seen this
problem? Is there a solution?

TIA,
Cindee

Cynthia Bridges-Fowler
MIS Operations Analyst
IMC Salt, Inc., a division of IMC Global
[log in to unmask]
http://www.imcsalt.com

>>> "Bartram, Chris" <[log in to unmask]> 09/22/00 01:32PM
>>>
The MPELX39 patch has variants for 5.5, 6.0, and 6.5 and addresses
exactly
that problem. I was a beta site for it, and saw those issues frequently
on a
variety of printers. Usually it has to do with a status message from a
secondary tray or something non-critical that confused the spooler,
causing
it to assume the file never printed - and printing it over again.
Contact
HPRC and get the patch.

 -Chris Bartram

                -----Original Message-----
                From:   Wesley Setree [mailto:[log in to unmask]]
                Sent:   Friday, September 22, 2000 2:20 PM
                To:     [log in to unmask]
                Subject:        Re: [HP3000-L] Network Printing

                I wonder if this is the same problem I am getting... we
will
have hundreds of copies of 1 report spit out of a network printer when
the
spooler only states 1 copy. We have looked at file statements and
programs
to find the cause but to no avail. It happens at different plants at
different times of the day and not every day. I usually have to do a
combination of stopspool and abortio to get the printer to stop then
delete
the spool file. We are running 5.5 P7. I don't think a patch on 5.5
addresses this issue. Is this a known problem for HP?

                >>> Lane Rollins <[log in to unmask]> 09/22 12:40 PM >>>
                There is a newer patch at least for 6.0 that sounds
like it
addresses the
                problem, it's MPELX39B. I haven't tried it yet so I'm
not
sure how well it
                will work. I tend to see this problem on our LPQ1500
then
the laser
                printers.

                -Lane

                on 9/22/00 8:34 AM, Jim Phillips at
[log in to unmask] wrote:

                > We have some HP LJ4500 printers that take forever to
warm
up.  When printing
                > from the HP3000, we will usually get duplicate (and
sometimes more) copies
                > of the
                > spool file.
                >
                > Here is the global portion of the NPCONFIG file:
                >
                > global (banner_header = FALSE
                > banner_trailer = FALSE
                > data_timeout = 30
                > snmp_timeout = 5
                > snmp_max_retries = 3
                > message_interval = 15
                > pjl_supported = FALSE
                > jam_recovery = FALSE)
                >
                > What can I tweak here to prevent the duplicate copies
from
printing?
                >
                > Thanks,
                >
                > Jim Phillips                            Manager of
Information Systems
                > E-Mail: [log in to unmask]     Therm-O-Link,
Inc.
                > Phone: (330) 527-2124                   P. O. Box
285
                > Fax: (330) 527-2123                   10513 Freedom
Street
                > Web: http://www.tolwire.com  Garrettsville, Ohio
44231

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