HP3000-L Archives

March 2009, Week 4

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Olav Kappert <[log in to unmask]>
Reply To:
Olav Kappert <[log in to unmask]>
Date:
Wed, 25 Mar 2009 09:39:03 -0400
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Zack:

There is a forum for Amisys questions.

I am quite confident that somebody on this forum may have your answer; 
but just in case I have forwarded it to the approciate forum to save you 
some time.

The email address for Amisys is "[log in to unmask]".

Olav Kappert.


Zack wrote:

>Hi,
>
>I wanted to ask if anyone here ever came across the following
>Amisys error or have any ideas on how to possibly solve it (The error
>basically has to do with entering authorization headers, which mysteriously
>disappear and then we see "E;            -11" when we look behind the
>scenes in the data set.)
>
>Here is a discussion about the error...
>
>"Good news!  We ran a debug (DBG2) in test and it looks like we've uncovered
>some very valuable clues.
>
>Our test...
>
>We entered a known issue case in our test account that interfaces with HSS
>(AMITEST), once with an invalid provider number (162728) and once with a
>valid provider number (90431).  The debug script for each is attached.
>
>Our findings...
>
>- As you'll note from the attached, in both the valid and invalid scenarios,
>the mysterious "E;            -11" is present for a field named
>"AWB-PROV-AFF-NO".
>
>- As you'll note from the attached, the issue on the auth screen only
>occurred for the invalid provider (162728), but not the valid provider
>(90431).  Seems like the invalid provider triggers the otherwise minor
>background bug to come forward and interfere with auth entry.
>
>- We also attempted a similar test in our test account that DOES NOT
>interface with HSS (AIHTEST) and noted that the mysterious "E;   -11"
>garbage data was not present there.  Seems to point to something related to
>the HSS interface.
>
>It seems like we've got our finger on the issue but with our limited
>understanding we're not sure what it means.  We're hoping that you'll be
>able to fill the gap, and most importantly, guide us toward a resolution.
>
>Please let me know if you have any questions."
>
>If anyone has any idea for a solution then please email me your idea to
>[log in to unmask]
>
>Thanks,
>Zack
>
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>
>  
>

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