Jim Phillips wrote:
>
> We have some HP LJ4500 printers that take forever to warm up.  When printing
> from the HP3000, we will usually get duplicate (and sometimes more) copies
> of the spool file.
>
> Here is the global portion of the NPCONFIG file:
>
> global (banner_header = FALSE
>         banner_trailer = FALSE
>         data_timeout = 30
>         snmp_timeout = 5
>         snmp_max_retries = 3
>         message_interval = 15
>         pjl_supported = FALSE
>         jam_recovery = FALSE)
>
> What can I tweak here to prevent the duplicate copies from printing?

Some good souls already suggested the latest (GR) spooler patch
MPELX39. However in your setup, i.e. pjl_supported=false, this
patch does not apply, the specific problem it fixes only occurs
with pjl_supported=true.

To know what happens it would be good to see which console
messages you get when the spoolfile gets printed and reprinted.

You may want to increase the data_timeout to the time it takes
these printers to warmup (maybe plus a few seconds, i.e. how long
is 'forever' ?)), I guess that will solve the issue.

HTH,
Götz.