On Thu, 15 Apr 2004 11:16:45 -0500 (Central Daylight Time), "Reynolds,
James" <[log in to unmask]> wrote:

>  Howdee Folks!!   A friend of mine, Dennis Storm, Asked me to post this
>to the list If anyone has some suggestions, It would be appreciated!!
>Any response can be sent to me an I'll send them on to him..Thanks
>Everyone!!
>
>James
>
>
>I would like to ask all of those brilliant minds how to do the
>following. How would you staff a 7X24 Network Operations Center using
>the following parameters. Everyone has to work 5 days a week, 8 hours a
>day, have a one hour lunch break and over lap by 30 minutes. They have
>told me that I can no longer have people on 4X10 or 3X12.  Also the
>number of people that it would take as well .

How many people are in the Center during a shift? just 1?
If just 1, who covers the Center during lunch?
What is meant by "overlap"?

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