HP3000-L Archives

August 2008, Week 2

HP3000-L@RAVEN.UTC.EDU

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From:
Gilles Schipper <[log in to unmask]>
Reply To:
Gilles Schipper <[log in to unmask]>
Date:
Thu, 14 Aug 2008 23:09:29 -0400
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At 09:58 PM 08-08-14, John Bawden wrote:
>I'm supporting a client that is having a problem with hung sessions 
>in a Quick screen. User will log on and go from the main menu to a 
>subsystem menu and then choose another screen option and their 
>session just hangs. I had one user log in and reproduce the problem 
>while I was monitoring with Glance and could see activity running 
>the Quick screens until the hand. Then no disc or CPU activity and 
>focusing in on the process found it was in a 100% long wait state on 
>a terminal read running VTSERVER.NET.SYS. There were no impedes and 
>no database locks and no other application users on the system. I've 
>asked them a few more question to follow up on like is this the only 
>screen that causes the hang and will it do it every time and am 
>waiting for those answers.
>They did a start norecovery a few weeks back and it started in right 
>way after they were up again. I've run nettool and resources are fine.
>Has anyone ever run into something like this and if so, do you 
>remember what it took to resolve it? I've never seen anything like it before.
>Thanks in advance for any suggestions or directions to look further.
>  John Bawden
>Homestead3000 Consulting
>MPE Forever
>
>* To join/leave the list, search archives, change list settings, *
>* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *

-------------------------------------------------------------------------------------------------
Gilles Schipper
GSA Inc.
HP System Administration Specialists
300 John Street, Box 87651   Thornhill, ON Canada L3T 7R4
Voice: 905.889.3000     Fax: 905.889.3001
email:  [log in to unmask]  web: http://www.gsainc.com
-------------------------------------------------------------------------------------------------

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