Retail Information Service Operations Supervisor
Avon, Massachusetts
 
Responsible for daily operations of computer room for sizeable retail catalog
operation.
 
Duties include:
Administer I.S. help line, track requests and resolutions, realy requests to
other I.S.
depts where appropriate.
 
Supervise/perform console operations for HP3000 system, including scheduling of
batch
processes and distribution of reports. Coordinate coverage for all shifts. Keep
operators on all shifts informed of issues and procedural changes.
 
Review system performance and database capacities. Administer database
resizing, HP
and PC/Mac network backups, and tape libraries.
 
Perform simple equipment installation and repairs, schedule maintenance and
repairs
with outside vendors.
 
Requirements:
At least 1 year in I.S. Operations environment, preferably HP3000. Should have
own
vehicle. Must be able to work professionally with all levels of staff and under
deadlines.
 
Organization offers *outstanding* benefits package.
 
Respond to [log in to unmask] w/ resume by May 15, please.