IMHO, the big complaint (and the only legitimate one) is that the
tier or
upgrade pricing of any particular software is not made very clear
at the
time of purchase.

Caveat emptor.

Nick D.

Jim Kramer wrote:
>
> >   As far as software and tier pricing goes, I agree that if a
> > software product were to cost the vendor more based on the number
> > of users using it then those cost seem appropriate to pass on to
> > the customer.  BUT... what would make a piece of well written
> > software cost more based on the number of users?  Seems to me that
> > if a vendor is experiencing additional support cost at a site with
> > 50 users versus a site with 1 user then maybe that software has
> > some 'features' that need to be addressed by the vendor.
>
> In general, prices are not based on costs but on the desire of the seller to
> maximize his profits.  There is nothing wrong with this.  When profits are
> exorbitant, competition moves in.
>
> Jim
>
> Jim Kramer /Lund Performance Solutions
> Director of Research and Development
> phone: (541) 926-3800  fax:   (541) 926-7723
> email: [log in to unmask]    home:  [log in to unmask]
> http://www.lund.com