Hello Joseph,

This problem looks like the problem described in the SR 5003401455 (JAGab51283)
And a patch NSTFD73 is available on 5.5 for the same. I hope it helps.
>
> On occasion (like right now) I get spoolfiles that hang on the printer. This
> usually happens on a networked printer. The NPCONFIG file is fine (as I said
> the printer was fine a hour ago.) In this case the Jet Direct is built into
> the printer, a Laser 4si. The file is in a PRINT state. This is what I have
> tried (not necessarily in this order):
> 1. Via Spoolf I moved the file to a different LDEV. The original LDEV
> remained hung.
> 2. Issued a stopspool command. The spooler did not stop.
> 3. Issued a susupendspool command. The spooler did not suspend.
> 4. Tried to down the device. It says it is in use.
> 5. Deferred the file via Spoolf. No help.
> 6. Deferred the file via ALTSPOOLFILE. No help.
> 7. Issued various combinations of Spoolf commands to no avail.
>
> I know rebooting will help but this MPE not NT so I shouldn't have to resort
> to that. How can I fix this problem? Any help would be appreciated.
>
> TIA Joseph Rosenblatt
>


--
With Regards,
G.K.Rajani
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